Shipping & Returns
Standard models will be delivered within 4 weeks of ordering, while custom orders can take up to 8 weeks. Shipping and Assembly quotes assume that a loading dock and/or elevator will be made available to the delivery and installation team. In the event that the installers must navigate stairs or particularly tight quarters, an additional fee may be assessed and charged.
At Pillar Booth we stand behind our product and strive to make your work environment better. That’s why we give you 30 days to make sure Pillar Booth is right for you. You can return your booth, no questions asked, up to 30 days after delivery. The return shipping will be deducted from your refund. For a full refund, the booth must be in its original condition with the full packaging intact. If the product returned is no longer in new condition, the customer will be subject to a minimum 20% refurbishing charge that will be deducted from your refund. If the product is returned without the packaging you will be subject to a restocking fee. Any White Glove delivery and installation fees are non-refundable. All refunds for eligible returns will be processed within 10 business days of receipt. If you would like to return your booth or have any further questions, please email firstname.lastname@example.org.
Damages & Defects: