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Frequently Asked Questions

We have listed the most frequent questions and answers on this page. If you can't find what you're looking for, feel free to reach out to us via chat or please email support@pillarbooth.com.

General

Pillar Booth orders typically ship in 2-3 weeks.

Yes, you can customize the exterior finish, interior panel colors, door handle insert color, and even add a custom door design and branding. There are hundreds of color combinations to fit your brand and design goals. Some customizations will take longer than others, so please contact us at sales@pillarbooth.com to learn more about our customization options.  

Yes, there are 4 fans, strategically placed to keep the air flowing while you're inside; two fans in the base pull clean, cool air into the booth and two fans on top help to circulate it through. 

You can actually feel the air flowing through the Pillar Booth.

Yes, we recommend putting them on furniture glides to make sure you don't scratch or damage the floor. Additionally, you can add lockable casters if you need to frequently move booths around your facility.

The booths can also easily be taken apart, moved to a new location, and put back together. 

Yes, you can finance your Pillar Booth purchase. Email us at sales@pillarbooth.com to learn more.

We ship Pillar Booths with a professional third party freight service. Once your order is ready to ship, you will receive a notification from the PIllar fulfillment team to coordinate delivery.

Pillar Booths ship flat in cardboard boxes on 4’ x 8’ pallets.

Pillar Booths are very easy to clean. Please refer to our How To Clean guide for additional information.

Pillar Booths have a 3-year limited warranty covering defects in parts, materials, or the product as a whole.

Read more about our warranty offerings here.

You can return your booth, no questions asked, up to 30 days after delivery.

Read more about our return policy here.

The Pillar Booth

The assembly of each booth is minimal and takes about 30 minutes with two people using only an allen wrench.

DOWNLOAD THE ASSEMBLY GUIDE

Exterior: 42” W x 42.5” D x 89” H

Interior: 37” W x 39” D x 81” H

34.5” W x 12” D

The desk can be set at three different heights, making it easy to work from a chair, stool or while standing. 

No, the booth does not come with a chair or stool, so feel free to use whatever kind of seating you prefer. The desk can be adjusted for either desk height or standing/stool height. 

If you need additional seating, we can recommend preferred partners based on your needs. 

Email sales@pillarbooth.com for more information. 

The booth has a standard 3-prong, 120 volt plug that connects to a standard outlet.

The booth comes standard with a 15amp plug head. (A typical electrical circuit is 15amps.) 

The booth draws more or less a constant 1.67amp (this is the full draw with the lights, and fans running)

Here are some rough estimates of added draw with cell phones/iPads and computers: 

  • Cell phone or iPad into USB/Outlet: 2amp per port (2 ports total)
  • Laptop into outlet: 3amp (2 outlets total) 

Typical consumption could be a cell phone and a laptop, which would be a total of 6.67amp per booth. 

The booth comes standard with 2 power outlets and 2 USB ports.

Yes, there are 2 USB ports inside the booth.

Yes, the booth comes standard with 1 ethernet port.

The power cord is 5.5 feet long.

Yes, the booth has two motion activated LED puck lights. The energy efficient lights create a well-lit environment for video conferences and focused work.

The Pillar Booth ships flat in four boxes on a 4’ x 8’ pallet. 

We ship Pillar Booths with a professional third party freight service. Once your order is ready to ship, you will receive a notification from the PIllar fulfillment team to coordinate delivery.

The Pillar Booth for Two

The assembly of each booth is minimal and takes less than an hour with two people using only an allen wrench.

DOWNLOAD THE ASSEMBLY GUIDE

Exterior: 84” W x 42.5” D x 89” H

Interior: 78” W x 39” D x 81” H

No, the booth does not come with standard furniture. There are many ways to set up the booth and we can recommend great solutions from preferred partners based on your needs and budget. 

Email sales@pillarbooth.com for more information. 

The booth has a standard 3-prong, 120 volt plug that connects to a standard outlet.

The booth comes standard with a 15amp plug head. (A typical electrical circuit is 15amps.) 

The booth draws more or less a constant 1.67amp (this is the full draw with the lights, and fans running)

Here are some rough estimates of added draw with cell phones/iPads and computers: 

  • Cell phone or iPad into USB/Outlet: 2amp per port (2 ports total)
  • Laptop into outlet: 3amp (2 outlets total) 

Typical consumption could be a cell phone and a laptop, which would be a total of 6.67amp per booth. 

The booth comes standard with 2 power outlets and 1 USB-A port and 1 USB-C port.

Yes, there are 2 USB ports (1 USB-A and 1 USB-C) inside the booth.

Yes, the booth comes standard with 1 ethernet port.

The power cord is 5.5 feet long.

Yes, the booth has four motion activated LED puck lights. The energy efficient lights create a well-lit environment for meetings, 1 on 1’s, and focused work.

The Pillar Booth for Two ships flat in seven boxes on two 4’ x 8’ pallets. 

We ship Pillar Booths with a professional third party freight service. Once your order is ready to ship, you will receive a notification from the PIllar fulfillment team to coordinate delivery.