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CASE STUDY: Harborfields Public Library
In an effort to create more quiet spaces for community members, Harborfields Public Library sought out phone booths.

Harborfields Public Library (HPL) in Long Island, New York, exemplifies the vital role public libraries play in modern communities. Established in 1970 as a traveling bookmobile, HPL moved to its dedicated building in 1976 and has since evolved through expansion and renovation. Serving around 800 visitors daily, HPL has transformed from a traditional library into a dynamic community center. This evolution reflects a broader trend, as libraries nationwide redefine themselves as communal hubs for shared experiences and connection. In an age of remote work, online education, and computer-based homework, the demand for quiet, focused spaces is essential. The idea struck HPL’s Director, Ryan Athanas, during a college visit when he saw a phone booth in a university library. He recognized that phone booths could provide individual quiet spaces while keeping the building's "quiet rooms" available for multi-person meetings and projects.

“Our community members started using the Pillar Booths the moment they were installed."

Pillar Booth checked every box for Harborfields Public Library

In their search for the ideal phone booth, HPL focused on six key criteria: (1) effective ventilation; (2) customizability, including the ability to feature a custom design honoring the Friends of the Harborfields Public Library, a group who sponsored the purchase; (3) value, balancing quality and affordability; (4) appealing aesthetics; (5) accessibility for all age groups; and (6) easy installation. After reaching out to several companies, HPL was impressed by Pillar’s responsiveness and flexibility in accommodating their customization needs. Through discussions with the Pillar team, it became clear that Pillar Booth perfectly met all their criteria.


01 Active Ventilation: Pillar Booths are equipped with four high-performance fans that refresh the air inside the booth more than once per minute, ensuring superior ventilation. Most other booths have only two fans, making Pillar Booth a better choice for maintaining an ideal temperature and a more pleasant user experience.

02 Customizability: Pillar was proud to support HPL in honoring their sponsors by creating custom decals for the phone booth doors.

03 Value: Pillar Booth occupies a unique position in the phone booth market, offering the perfect balance between affordability and quality.

04 Aesthetics: With a variety of internal and external color combinations, Pillar Booths are designed to complement any environment, blending seamlessly with HPL's classic aesthetic.

05 Inclusivity: HPL serves a diverse community of children, teens, adults, and seniors. Pillar’s height-adjustable desk ensures the booth is functional and comfortable for all age groups.

06 Installation: The ease of installation and flexibility to relocate Pillar Booths as space needs change was a major selling point.

“The booths are used everyday, and it's all ages. We look over and see that the lights are always on in the booth, that's how we know it's been successful.”

“Our community members started using the Pillar Booths the moment they were installed.”

The results

"The booths are used everyday, and it's all ages. We look over and see that the lights are always on in the booth, that's how we know it's been successful."

Since their installation at HPL, the Pillar Booths have been in constant use, serving a wide range of purposes including phone calls, laptop work, homework, studying, and even coloring. They have been especially popular among remote-working young adults, providing a convenient alternative to other public workspaces.

The Harborfields Public Library's story is one of continuous adaptation and strengthened community engagement. The addition of Pillar Booths exemplifies its commitment to meeting the evolving needs of its patrons. As the library looks ahead, it remains dedicated to being an integral part of its residents' daily lives.

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